The incident report was posted on 6 January at 07:32 PST and revealed that the team was currently investigating the issue. Moreover, according to the latest incident report, the Coinbase team notified users that the exchange was experiencing certain connectivity issues on the exchange’s website as well as the Coinbase mobile app. We are working with Visa to ensure all affected customers are reimbursed.In the last hour, several users have reported on Twitter that crypto exchange Coinbase’s website is not accessible. Apparently this is VISA’s fault – at least in part…ġ/ We have determined that the erroneous credit and debit charges are the result of Visa reversing and recharging transactions. If that’s your chosen course of action, head over to Coinbase, log in, tap Settings, and tap Linked Accounts. If you’d like to go ahead and disconnect your bank accounts and/or credit cards from Coinbase as soon as possible, we wouldn’t fault you for it. If you check your bank account and find that you’ve been overcharged, contact your bank first, then Coinbase at Coinbase Support.
As such, we’ll go ahead and expect some class-action lawsuits sooner than later. This was little condolence to those users that’d already been charged massive amounts of cash, resulting in late fees and bounced checks galore. If we’re to believe Coinbase at this point, the problem should be solved, and banks should supposedly be refunding users as soon as possible. “We are actively investigating some reports from our customers about unexpected credit or debit card charges appearing on their statements from previous Coinbase purchases,” wrote Justin.Īt 3:15PM Central Time on February 15th, Justin updated his original comment with the message above. Justin from Coinbase replied after approximately 1 hour to VanCityWebGuy with a brief message. OF NOTE: VanCityWebGuy also just so happens to live in Vancouver, Canada. Justin’s message came in a Reddit post posted by a user by the name of VanCityWebGuy at approximately 1:45 Central Time on February 15th. Most importantly, Justin added, “We will ensure any customer affected by this issue is fully refunded for any incorrect charge.” Though, Justin then added “We expect this to happen for customers automatically through their bank.” “We have identified a solution and any future purchases will not be affected by this issue.”
#CONNECTION TROUBLE COINBASE APP CODE#
“This is related to the recent MCC code change by the card networks and card issuers charging additional fees,” said Justin. On February 15th, 2018, Coinbase Staff member “Justin_Coinbase” posted to Reddit a message about how the company saw the problem (11 days after the previous Coinbase Reddit-based statement).
These additional fees will show up as a separate line item on your card statement.”Īccording to one statement on the 4th of February from Coinbase Staff member “Coinbase Tom” on Reddit, at least one of these issues is currently being dealt with by Coinbase. “These fees are not charged or collected by Coinbase.
“The new code will allow banks and card issuers to charge additional “cash advance” fees,” said the email from Coinbase. Approximately two weeks ago, Coinbase began emailing users about MCC code changes sent by several credit card companies and banks.
0 kommentar(er)
